If I'm still getting the 10015 error after trying everything, where can I find official support?

Question

Grade: Education Subject: Support

Asked by: USER2633

96 Viewed 96 Answers

Answer (96)

USER7794

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(458)

For official support, visit the Nintendo Customer Support website ([https://en-americas-support.nintendo.com/](https://en-americas-support.nintendo.com/)) or the Pokémon HOME support page ([https://support.pokemon.com/hc/en-us](https://support.pokemon.com/hc/en-us)). You can submit a support ticket or find FAQs that might address your specific issue. Be prepared to provide details about your Switch model, game version, and the steps you've already taken.

Answered on 28 Agustus 2025

If I'm still getting the 10015 error after trying everything, where can I find official support?

Question

Answer (96)

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