¿Cómo puedo proporcionar información útil al soporte técnico si recibo el mensaje 'an unknown error has occurred'?

By: USER6271
26 Agustus 2025 Support 5 minutes
4.5
114 views 114 comments 7 shares

Question

Grade: Education Subject: Support
¿Cómo puedo proporcionar información útil al soporte técnico si recibo el mensaje 'an unknown error has occurred'?
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Answer (114)

Best Answer
(225)
Proporciona la mayor cantidad de detalles posible: qué estabas haciendo cuando ocurrió el error, los pasos para reproducirlo, el sistema operativo, la versión del software, y cualquier mensaje de error adicional que aparezca.
Answered on 26 Agustus 2025

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