What should I do if the basic troubleshooting steps for Canon error code 36e don't work?

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Grade: Education Subject: Support
What should I do if the basic troubleshooting steps for Canon error code 36e don't work?
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If the initial steps fail, the issue might be more complex. You should consider checking the printer's manual for specific troubleshooting related to your model, or if you're comfortable, gently clean the encoder strip with a lint-free cloth dampened with distilled water.