How does a blog postmortem differ from a root cause analysis?

Question

Grade: Education Subject: Support
How does a blog postmortem differ from a root cause analysis?
Asked by:
61 Viewed 61 Answers

Answer (61)

Best Answer
(313)
While both aim to understand the cause of an issue, a blog postmortem focuses specifically on the *process* of identifying the root cause within the incident itself, while a root cause analysis is a broader investigation looking at the system as a whole. A blog postmortem is more focused on the immediate event.