What happens if a user loses access to their IdP credentials while using Cloudflare SSO?

By: USER5934
26 Agustus 2025 Support 5 minutes
4.5
88 views 88 comments 7 shares

Question

Grade: Education Subject: Support
What happens if a user loses access to their IdP credentials while using Cloudflare SSO?
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Answer (88)

Best Answer
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If a user loses access to their IdP credentials, they will be unable to log into the Cloudflare-protected resources. The administrator needs to manage the user's access within the IdP. Depending on the IdP configuration, the user might need to reset their password, recover their account, or request assistance from the IT support team.
Answered on 26 Agustus 2025

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