Does the 'e3' error always indicate a physical paper jam?

Question

Grade: Education Subject: Support
Does the 'e3' error always indicate a physical paper jam?
Asked by:
57 Viewed 57 Answers

Answer (57)

Best Answer
(307)
Not always. While a physical jam is the most common cause, the error can also be triggered by a sensor malfunction. The printer's sensors detect the presence of paper and the carriage position. A faulty sensor might incorrectly report an obstruction, leading to the 'e3' error even when no paper is present.