Question
How can you check the printer's log files for error messages?
Asked by: USER9612
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61 Answers
Answer (61)
You can access the printer's log files through the HP printer utility software. The location of these files varies depending on the printer model, but typically they are found in the 'Drivers' or 'Support' folder within the installation directory. Carefully examine these logs for error codes and descriptions that pinpoint the source of the problem.