How do I troubleshoot a 'printer offline' status when I'm trying to print waiting documents?

Question

Grade: Education Subject: Support
How do I troubleshoot a 'printer offline' status when I'm trying to print waiting documents?
Asked by:
92 Viewed 92 Answers

Answer (92)

Best Answer
(382)
When your printer shows as 'offline' while documents are waiting, first ensure it's powered on and properly connected. Check the USB cable or network connection. If it's a network printer, confirm it's connected to the network and that your computer can reach it. You might need to go into your printer settings and select 'Use Printer Online' if it was accidentally set to offline.