What troubleshooting steps should I take if my printer is connected via Wi-Fi and offline?

Question

Grade: Education Subject: Support
What troubleshooting steps should I take if my printer is connected via Wi-Fi and offline?
Asked by:
90 Viewed 90 Answers

Answer (90)

Best Answer
(336)
If your printer is Wi-Fi connected and offline, first check your Wi-Fi connection on both the printer and your computer. Restart your router and printer. Verify the printer's IP address is correct and hasn't changed. Ensure the printer is within range of the Wi-Fi signal. You might need to re-enter your Wi-Fi password on the printer.