Can clearing the cache on my PS4 help resolve SU-41333-4?

Question

Grade: Education Subject: Support
Can clearing the cache on my PS4 help resolve SU-41333-4?
Asked by:
57 Viewed 57 Answers

Answer (57)

Best Answer
(322)
While not a guaranteed fix, clearing the cache can sometimes resolve software conflicts. You can attempt to clear the cache by performing a cold boot: hold the power button on your PS4 for 10 seconds until it completely shuts down, then unplug the power cord for a few minutes before plugging it back in and turning it on.