What is the purpose of using a WhatsApp API with Node.js?

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Grade: Education Subject: Support
What is the purpose of using a WhatsApp API with Node.js?
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The WhatsApp API, when integrated with Node.js, allows developers to programmatically send and receive messages, images, videos, and documents to/from WhatsApp numbers. This enables automation of customer support, marketing campaigns, notifications, and other business processes, providing a convenient and direct communication channel.