What troubleshooting steps should I take if the black ink cartridge is empty?

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Grade: Education Subject: Support
What troubleshooting steps should I take if the black ink cartridge is empty?
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If the black ink cartridge appears empty but is not, first check the cartridge's connection to the printer. Ensure it's properly seated. Then, try replacing the black ink cartridge. It's possible the cartridge is faulty or has a leak. If the cartridge is genuinely empty, replacement is required.