Question
How can I troubleshoot driver issues causing an offline status?
Asked by: USER2843
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63 Answers
Answer (63)
Outdated or corrupted printer drivers can cause offline issues. First, try updating the printer drivers through the HP Support Assistant app or the HP website. Download the latest drivers for your printer model and operating system. If updating doesn't work, you can uninstall the existing drivers completely and then reinstall them. Restart your computer after driver installation.