What steps should I take if the printer name is correct but the connection still fails?

By: USER6291
29 Agustus 2025 Support 5 minutes
4.5
87 views 87 comments 7 shares

Question

Grade: Education Subject: Support
What steps should I take if the printer name is correct but the connection still fails?
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Answer (87)

Best Answer
(288)
If the name is correct, try restarting both your computer and the printer. Ensure the printer is connected to the same network as your computer. Check if the printer is listed as 'Offline' in Windows and try to set it online. You might also need to update or reinstall the printer driver.
Answered on 29 Agustus 2025

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